Common Issues, Troubleshooting
I tapped on log out by mistake, how do I log in again?
Not to worry, all you need to do is enter your phone number or use the email login that you used with the Jeevi App and login with it again. Request for OTP (one-time passcode) or click on the Email login options as applicable Login with the new code ...
I deleted Jeevi App by mistake, will I lose my data?
If you have delete the Jeevi App by mistake, you will not lose your data. All your preferences and data is backed up. You will be able to see the full chat history with the Jeevi Assistant, your experience and preferences entered in the app will all ...
I did not receive OTP to login, what should I do?
Below are some of the common reasons for not receiving OTP. Ensure, you verify all of these. Check Phone Number: First, check the phone number you entered, if it is correct or not. Sometimes users enter the digits wrong and keep waiting. Different ...
Can I sign-up using email or social media accounts for Jeevi App?
You can signup using email address from either Google or Apple. We do not support social media login based on accounts like Facebook, Twitter, Instagram, etc. You can also signup and login to Jeevi App using your phone number. You don't need to ...